Privacy policy

1. Introduction

This Privacy Policy describes how Pia Delerue Création, operated by Petacolar, Lda, collects, uses, and protects your personal data when you visit or make a purchase from our website.

We are committed to safeguarding your privacy. While we may request certain information to identify you when using our website, we assure you that this data will only be used in accordance with this policy.

Pia Delerue Création reserves the right to update this Privacy Policy as necessary. Any changes will be posted here, so we encourage you to review this page regularly. For questions regarding this policy, feel free to contact us at info.piadeleruecreation@gmail.com.

2. Data Controller

The entity responsible for data processing is Petacolar, Unipessoal Lda

Petacolar, Lda.
Rua Luísa Neto Jorge, 175
4450-570 Leça da Palmeira
T: +351 919355777
E: info.piadeleruecreation@gmail.com

3. Scope of Data Collection

This Privacy Policy applies to personal data you share directly with us or that we collect when you browse our website. The types of personal data we may collect include:

Name – to identify and address the customer
Email & Phone Number – to facilitate order communication and send promotional messages, when permitted
Shipping Address – for order delivery and issuing invoices or receipts
Tax Identification Number (NIF) – when required for billing in Portugal

4. Legal Basis and Consent

By providing your personal information, you are giving your clear, informed, and explicit consent for your data to be used for the purposes described in this Privacy Policy.

Consent is provided through opt-in forms and confirmed via email (when applicable). Your information is used exclusively to improve your shopping experience and ensure efficient service delivery.

5. Data Retention

Your personal data will be stored for up to 3 years of inactivity. After this period, we may contact you to confirm whether you wish for us to retain or delete your data, unless longer retention is required by legal or contractual obligations.

We may share necessary shipping details (name, address, phone) with our logistics partners to ensure your order is delivered. This includes:

CTT – Correios de Portugal, S.A., headquartered at Avenida D. João II, Nº 13, 1999-001 Lisbon, which can be contacted by phone at 707 262 626 or by email at informacao@ctt.pt.

6. Data Security

To protect your personal data, we have implemented appropriate physical, electronic, and managerial procedures to prevent unauthorized access, alteration, or disclosure. Only authorized staff have access to your personal data, and solely for necessary processing tasks.

7. Your Rights

You have the right to:

Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Restrict or object to data processing
Request data portability in a structured and readable format

These rights can be exercised by contacting us at:
info.piadeleruecreation@gmail.com

7.1 Right of Access

You may request confirmation on whether we are processing your personal data and access a copy of such data. We may charge a small fee for additional copies.

7.2 Right to Rectification

You may ask us to promptly correct or complete any incorrect or outdated data we hold about you.

7.3 Right to Erasure (“Right to Be Forgotten”)

You can request the deletion of your personal data if:

It is no longer necessary for the purposes it was collected
You withdraw consent and there is no other legal basis
You object to processing and there are no overriding legitimate grounds

7.4 Right to Restrict Processing

You may request restriction of processing if:

You contest the accuracy of the data
Processing is unlawful and you oppose erasure
We no longer need the data but you require it for legal claims
You have objected to processing and await verification of our legitimate grounds

7.5 Right to Data Portability

If the processing is based on consent or a contract and done by automated means, you can request a copy of your data in a structured, commonly used, and machine-readable format.

7.6 Right to Object

You may object to the processing of your personal data at any time, particularly for marketing purposes or profiling, unless we have legitimate grounds to continue processing.

8. Withdrawal of Consent

If consent is legally required for the processing of personal data, the data subject has the right to withdraw their consent at any time. This does not affect the lawfulness of processing based on consent before its withdrawal, nor does it affect the processing of the same data based on another legal ground, such as the performance of a contract or compliance with a legal obligation to which Pia Delerue Création is subject.

If you wish to withdraw your consent, please contact us at: